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Our Services

the Subject Matter Expertise

Oracle

Oracle Server is highly advanced as well as tunable. A slight adjustment and customization can radically enhance your company's database performance. It is achievable with experts who have the right blend of exposure and hands-on experience to work on performance tuning. At eConsultants Inc. we have several such experts working as a team providing Subject Matter Expertise (SME) in performance tuning on different version of top-end Oracle database.

Besides that, eConsultants Inc. in this industry is considered as an authority in the superlatively technical Oracle Business Intelligence (Oracle BI). We have managed various project methodologies that enable us to take on any challenge centering Oracle BI while our strong attention towards critical factors leads to sustainable growth. From installation configuration to report creation, we help in enhancing performance which gets strongly reflected on papers and softwares that record profits.

Salesforce

eConsultants Inc. offers exclusive SME in Sales Cloud, Service Cloud and Community Cloud.
Sales Cloud SME areas: Leads, Accounts, Contacts, Contracts, Opportunities, Products, Pricebooks, Quotes and Campaigns.
Service Cloud SME areas: Accounts, Contacts, Cases and Solutions. It also provide expertise in features like Public Knowledge Base, Web-to-case, Call Center and the Self-Service Portal as well as customer service automation
Community Cloud SME areas: In connecting and collaborating with customers, partners and employees. We also provide SME in building a community for everyone critical to customers' business ecosystem, from agencies, vendors and suppliers, job applicants and even retail locations.

Microsoft

  • Sharepoint implementation, upgrades and integration
  • Microsoft Dynamics CRM implementation and customization

Project Consulting

In this working agreement, consultants from eConsultants work in customers’ office anywhere located in the world. They will engage with the clients’ team, interact, get information and figure out the correct way forward after consulting with eConsultants Headquarters. If necessary, eConsultants will provide a back-up team based on the deadlines discussed upon and the volume of work that needs to be finished.

In this particular case, the consultants initially work on-site and later take occasional trips to client place if there is a need. Selection of remote consultants also help customers to save money on traveling and staying costs.

We are now excited to offer Nearshore capability from Bogota, Colombia. This is a cost-effective way in having eConsultants work for you in the US time zone. Our consultants will work for the customer during regular office hours and they will be a phone call away. The clients can travel to our nearshore office location for meetings whenever necessary with traveling across the globe! With the support of modern technology, managing remote resource nowadays is much easier. Ideal for companies working on a tight budget.

This is the most cost-effective way in having eConsultants work for you. Our consultant will work for the customer from the office of eConsultants. The clients do not have provide any office space or bear travel expenses. With the support of modern technology, managing remote resource nowadays is much easier. Ideal for companies working on a tight budget.

Project billing

Time and Material Vs. Fixed Price

Time & Material

Before we start working on a project, we first take steps to understand its scope. Based on client discussions, we present a time frame and price. There are times when we delve into the project, we realize that minor changes and tweaks can make the product even better. But it is impossible to fathom before the work starts and a sizeable amount of time and energy is spent behind it. On the other hand, after the project is halfway through, the client frequently discovers that if he could change this portion or add that component the product will be even more helpful for him. This is the scenario where projects based on a Time and Material agreement work out best. It gives the client and us the flexibility to improvise or change the product. 

Fixed Price

This is ideal when the client requires a project completed in a very short span of time. It is also suitable for small clients with limited budget. Before the project starts the client has a clear picture of how much he will spend and what exactly he will get out of that. We, one the other hand, are also clear that we will only focus on the job in hand instead of exploring other possibilities.

But the question remains, which one is better? Both have inherent advantages and disadvantages. Open discussions between the client and our team of consultants lead to the right solution.

Use of different methodologies:
Waterfall and Agile

After taking up a project the very first question that we ask ourselves is to which development methodology should we follow? There are basically two methodologies.

Waterfall: The traditional approach.
Agile: A type of Rapid Application Development and newer than Waterfall.

Both the methodologies are immensely matured, tried and tested and deliver excellent results.

Staffing

Staffing The best brains. The best hands.

At eConsultants we understand that it is commitment and quality that help build a mutually beneficial long-lasting relationships with customers as well as employees. Our recruitment procedure is comprehensive, systematic and well designed with a three-fold approach

Identify > Understand > Analyze

Identify: This phase which is also the last, involves interviewing, reference checks and identifying the best candidate for the customers’ team. In this stage we also identify a back-up because we have noticed many a times that the candidates back out in the last moment.

Understand: Understanding the need of the customers is one of the principle aspects of hiring professionals. But customers are busy people and they only have the time to outline the requirements. Now it is our responsibility to delve deep based on customers’ brief. We do it meticulously because the better we do it, the faster the customers realize that they are with a company that knows everything. Our decades of experience equip us to understand customers’ requirements even before they spell them out. It saves time, money as well as energy.

Analyze: Once the ‘Understanding’ part is over, enters the trickiest part of the Recruitment procedure; ‘Analyzing’. In this phase we dig our own ’employee mine’ to match up the desired skill set essential for the customers. If we cannot find the desired profiles in our data base, we step outside our realm for other sources to find a talent pool that fit the requirement.

ANALYZE

Analyze

Once the ‘Understanding’ part is over, enters the trickiest part of the Recruitment procedure; ‘Analyzing’. In this phase we dig our own ’employee mine’ to match up the desired skill set essential for the customers. If we cannot find the desired profiles in our data base, we step outside our realm for other sources to find a talent pool that fit the requirement.

HOW WE RECRUIT

eConsultants Inc. internal Database It is a mix of latest tools that includes Salesforce/SugarCRM, SmartRecruiters, LinkedIn Group

Job portal memberships: We have authorized and exclusive access to the most visited and largest employment websites of the world including Dice, Monster, CareerBuilder

One on one: Phone/In-person interview, Personality analysis and Reference check

COMPENSATION

Our compensation philosophy is simple and straightforward, ‘We treat employees with care and they also treat us with care.’ We understand that keeping our employees happy will allow them to perform at their best with integrity and loyalty towards the project.

BENEFITS

We offer a robust benefits package that is inclusive of medical, dental & vision insurance, 401k plan, paid vacation and sick leave.